Terms and Conditions

We hope that you find our products our products of the highest level you can find anywhere. Below are our policies and commitment to you.

Satistfaction

If you are not absolutely satisfied with your purchase (within 30 days of receipt) , for any reason, let us know. We will replace the item or provide you a refund.

Returns

Food Items are not returnable.  Do not ship food product back to TerraBorn.  You will however  get a full refund for the cost of the item (less shipping and handling).

Any non food product within 30 days that is defective or does not meet your standard may be returned to us for full credit of the item(s) or your may elect to receive a replacement product (if possible). Please Contact Us first to receive an RMA. Let us know the reason for the return and your name, and address plus the order number if known.

Please return the product in the original packaging if possible. Enclose your name, address, and item and ship to the address on the RMA e-mail you received.

A credit for the price of the product and applicable taxes will be applied to your credit card. Shipping and handling charges are not refundable.

Payments , Prices and Taxes


Sales Tax


We charge sales tax to shipments made to Connecticut where appropriate and other states (the cart will clearly indicate where sales tax is collected).

Payments


We accept Visa, Master Card and American Express for payment of your order.

Prices


We strive to make our web site accurate, however there may be instances where our quoted price is incorrect. While we may authorize for your order only the incorrect prices, we maintain all rights to adjust the price to the correct price. We will notify you of such changes.